978-613-8-47523-1

Spreading a Mindset For Quality (SM4Q): a Change Management Approach

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Summary:

The High Voltage Cabling Industry provides the perfect background to develop a mindset- change for quality improvements, its high-risk nature requires a quality mature and focused organizational culture. This work exposes a change management methodology based on other existing methodologies such as PDCA and professor John P. Kotter's 8-step change management approach, developed as a top-management led approach, while strongly promoting a bottom-down response from middle managers. The ultimate objective of this proposed approach is to launch a change process within any organization for a strong top and middle management commitment and leadership towards the establishment of a quality mindset.

Author:

Raul Giordano Soto-Acero

Biographie:

Raúl Giordano SOTO-ACERO is a young engineer who is particularly interested by the intersection of the sustainability/mobility/digital challenges and the cultural change required by organizations to embrace these transformations.He graduated from Mechatronics Engineering in Colombia and obtained a MSc. Quality & Performance in France.

Number of Pages:

52

Book language:

English

Published On:

2019-05-14

ISBN:

978-613-8-47523-1

Publishing House:

Éditions universitaires européennes

Keywords:

management, change, leadership, quality, mindset, commitment, people, training, cable, high voltage, underwater, Business

Product category:

EDUCATION / Teaching Methods & Materials / General