978-613-9-84471-5

Patient Care

Customer Service in Hospitals

Regular price
€39,90
Sale price
€39,90
Regular price
Sold out
Unit price
per 
Shipping calculated at checkout.

Summary:

This book is recommended for all health workers, from doctors down to nurses and cleaners. All health workers including hospital managers and administrators must pay attention to this book. The world has move from general health delivery to patient focus health delivery, therefore health workers need to meet the patients half way than waiting for the patients to accept all they have to offer them. Patients must be encouraged to actively participate in the treatment process.

Author:

Ahotovi Thomas Ahoto

Biographie:

I am an expert in hospital management and administration, patient care (customer services in hospital) and health service researcher.I have published peer reviewed and award winning article about how hospitals should operate to satisfy patients. My books are a must read for all health workers and patients. I am a conference speaker and a trainer.

Number of Pages:

56

Book language:

English

Published On:

2019-06-05

ISBN:

978-613-9-84471-5

Publishing House:

LAP LAMBERT Academic Publishing

Keywords:

Patient Care, customer service, Hospitals

Product category:

LAW / General