978-620-2-68015-8

Quality Management

A Guide to Quality Management and its Application in Higher Education and Healthcare

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Summary:

Quality management is an essential strategy to survive in the education and healthcare organizations. It is a solution for enhancing organizational performance and service outcomes. It implements across all lines of organizational structure. The application of quality management started in the industrial field. In recent years, there has been a growing concern about the quality of education and quality of health care in developed and developing countries.

Author:

Nagah Abd El-Fattah Mohamed Aly

Biographie:

Nagah Abd El-Fattah Mohamed Aly:Matrouh University, Egypt.

Number of Pages:

448

Book language:

English

Published On:

2020-07-18

ISBN:

978-620-2-68015-8

Publishing House:

LAP LAMBERT Academic Publishing

Keywords:

Guide, quality management, application, higher education, Healthcare

Product category:

BUSINESS & ECONOMICS / Management